When you drop off your vehicle, a few things will happen:
A supplement occurs in the repair process if additional/missed and/or hidden damages are found. This step occurs once the vehicle has been torn down and the full extent of damages are visible. Once a supplement has been submitted to the insurance company, the body shop must wait for the insurance company to reinspect the vehicle before any related repairs may continue.
Once we have a comprehensive estimate (approved supplement) we continue with the repair process. A typical repair process is as follows: